Effective Date: 10 March 2026
1. Introduction
Be Better Health and Wellness (Pty) Ltd is committed to protecting your personal information in accordance with the
Protection of Personal Information Act (POPIA) of South Africa.
2. Information We Collect
We may collect:
- Name and surname
- Email address
- Phone number
- Booking information
- Course purchase records
- Website usage data
Payment card information is
not stored by Be Better Health and Wellness (Pty) Ltd.
3. How Your Information Is Used
Your information may be used to:
- Process bookings and purchases
- Provide access to online courses
- Communicate important service updates
- Improve website performance
- Meet legal obligations
4. Lawful Processing
We process personal information based on:
- User consent
- Contractual necessity
- Legal compliance
- Legitimate business interests
5. Sharing of Information
Personal information may be shared with trusted service providers including:
- Payment processors
- Website hosting providers
- Technical service providers
Your personal data will
never be sold or rented.
6. Data Security
We implement appropriate technical and organisational safeguards to protect personal information.
However, no online system can be guaranteed to be completely secure.
7. Data Retention
Personal information is retained only for as long as necessary to:
- Provide services
- Comply with legal obligations
- Maintain transaction records
8. Your Rights (POPIA)
You have the right to:
- Request access to your personal information
- Request correction or deletion
- Withdraw consent
- Lodge a complaint with the Information Regulator
Information Regulator (South Africa)
Email:
inforeg@justice.gov.za
Website:
https://www.justice.gov.za/inforeg/
9. Cookies
Cookies may be used to:
- Improve website functionality
- Track website usage
- Enhance user experience
Users may disable cookies through browser settings.
10. Third-Party Links
Our website may contain links to third-party websites.
Be Better Health and Wellness (Pty) Ltd is not responsible for the privacy practices of external websites.
11. Changes to This Policy
This Privacy Policy may be updated periodically.
The latest version will always be published on the website.
12. Contact
For privacy-related enquiries:
📧 berdene@bebetter-health.com
Be Better Health and Wellness (Pty) Ltd
South Africa
