Be Better Health

FAQs

Everything You Need to Know, In One Place

Consultations

An Integrative Health Consultation focuses on understanding how multiple systems in the body interact — including the nervous system, lifestyle factors, stress, movement, and overall health patterns. It is designed to support and optimise health alongside medical care, not replace it.

No. Be Better Health does not diagnose or treat medical conditions. Consultations are supportive and educational and are intended to complement care provided by your GP or specialist.

Consultations may benefit individuals managing chronic or complex conditions, ongoing pain, neurological challenges, fatigue, stress-related symptoms, or those seeking overall health optimisation.

A consultation may include:

  • A detailed health and lifestyle discussion
  • Review of symptoms and contributing factors

Supportive strategies focused on regulation, function, and wellbeing. Each consultation is tailored to the individual.

No referral is required. However, we strongly encourage ongoing collaboration with your GP or specialist where applicable. Be Better Heath and Wellness report and collaborate with your doctors, dental team and specialists.

Courses

Be Better Health and Wellness offers educational, self-management courses focused on areas such as Pain Management and TMJ / TMD support. These courses are designed to improve understanding and awareness, not to diagnose or treat conditions.

No. Courses are educational only and should be used alongside medical care, not as a substitute for diagnosis or treatment by a healthcare professional.

Once payment is completed on the Be Better Health and Wellness website, you will be redirected to the relevant pages where the course content is hosted.

Yes. Courses are pre-recorded and can be accessed at your own pace, allowing you to revisit content as needed.

Yes. Additional courses are planned and will be added over time. “Coming Soon” placeholders on the website indicate future course offerings.

Payments

Payments are processed securely via PayFast, a trusted South African payment platform. Payments can be made internationally via Payfast.

No. Be Better Health and Wellness does not store your payment details. All transactions are handled securely through PayFast.

Yes. You will receive confirmation from the payment platform once your transaction is completed.

Yes. Courses and consultations are booked and paid for separately, depending on your needs.

If a payment fails or is interrupted, no access will be granted. You may retry the payment or contact PayFast support for assistance.

Medical Boundaries & Disclaimers

No. Be Better Health and Wellness does not provide medical treatment, prescribe medication, or replace medical care.

No. Be Better Health and Wellness does not provide emergency or acute medical care. In an emergency, please contact emergency services or your nearest medical facility.

Yes. Integrative health support works best when aligned with your GP, specialist, or allied healthcare provider.

No. Never stop or change medication without consulting your prescribing doctor.

No. Individual responses vary. Services and courses are designed to support health and wellbeing but cannot guarantee outcomes.

Access & Technology

You will need:

  • A stable internet connection
  • A device capable of accessing YouTube

No. Courses are hosted on YouTube and follow YouTube’s platform rules regarding streaming and downloads.

No. Course access is for individual use only and may not be shared.

Technical playback issues are managed by YouTube. Please refer to YouTube’s Help Centre for troubleshooting.

Do you have more questions?

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